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AI that frees your time, grows your business, and builds trust at scale

Learn. Plan. Build.

Education

 
Plain-English workshops and playbooks so your team actually uses AI.
 

  • Demystify AI for leaders & teams

  • Hands-on use cases for your business

  • Quick wins you can launch this month

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Consulting

A clear roadmap to scale smarter not harder.
 

  • Funnel and channel strategy

  • Automation opportunities & ROI model

  • Data, privacy & governance guidance

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Implementation

Done-for-you systems that work from day one.

 

  • 24/7 help-desk chat & smart FAQs

  • Lead gen & nurturing automations

  • CRM/email integrations & handoffs
     

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CX Excellence

15+ years of Customer Experience, now supercharged by AI.

  • Journey mapping & effort reduction

  • CSAT/NPS improvements with insight loops

  • Social listening, sentiment, and multilingual support

Why Alpine AI?

Alpinemex-Media began as a digital marketing agency, helping businesses grow through visibility and advertising.
Today, we’ve evolved into Alpine AI focused on bringing the power of artificial intelligence to small and medium businesses.
 
Our mission is simple:

  1. Teach you what AI means for your business

  2. Guide you with a clear automation strategy

  3. Build for you the tools that make growth effortless


Behind Alpine AI is Alex Jimenez, business entrepreneur and CEO with over 15 years of experience in customer experience (CX), global operations, and business growth. His background in managing international partnerships and scaling service solutions ensures that every automation project is not only innovative but also practical and customer-focused.

Whether you’re starting from scratch or ready to launch, Alpine AI is your trusted partner in automation.

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"Working with Alpine AI to prepare and deploy our help desk chatbot was a game changer. Now we respond faster than ever while saving time and resources!" 

Global Director of Customer Experience (CX)

· Unleash Your Brand

Learn, Plan, Implement and Grow Smarter 

Global AI marketing & CX agency Alpine AI, powered by Alpinemex-Media. We help businesses automate customer support, lead capture, and customer journeys with 15+ years of CX expertise.

Serving clients worldwide · HQ: Cape Town

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24/7 AI Support

Your customers get instant responses with AI chatbots and support systems that never sleep.

Cost Savings with Automation

Cut repetitive tasks and reduce service costs while keeping quality high.

Smarter Lead Generation

AI-powered funnels capture, qualify, and nurture leads automatically no opportunities missed.

Data-Driven Insights

Understand customer behavior with real-time data, sentiment tracking, and predictive insights.

Scalable Growth

Easily expand your customer experience without adding heavy overhead or headcount.

Benefits of AI for your business.

Real Results. Smarter Growth.

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AI Chatbot for global Jets 

Alpine AI implemented a multilingual helpdesk chatbot for a major global Jet company, designed to handle pre-flight and customer service queries instantly. The bot reduced workload on human agents by 41%, cut waiting times to zero, and enabled staff to focus on complex cases all while improving the passenger experience.

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AI Social Listening for B2B Growth

A B2B enterprise partnered with Alpine AI to leverage AI-powered social listening and sentiment analysis. By monitoring online conversations, the company identified hidden customer needs, competitor trends, and product opportunities. This insight led to more relevant campaigns, improved brand perception, and measurable engagement growth.

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AI Insights for Retailer Success

For a local leading retailer, Alpine AI combined AI sentiment analysis and automation to improve customer experience and streamline support. By understanding customer mood in real time and automating repetitive tasks, the brand boosted engagement by 320% and reduced operational costs, while maintaining a premium shopping experience.

Want the Full Case Study?
See real examples of how businesses are using Alpine AI to automate support, capture more leads, and reduce costs.

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